Terms and conditions

Arts & Crafts from Natural Products

Images for Arts & Crafts are for illustration only as these items are individually made by hand using natural and manmade materials and may differ slightly from the image shown, Goods sent will be of similar size, colour and quality.

Delivery

We ship our products by standard Royal Mail post within three working days or sooner.. Orders should be with received within 3 to 5 working days in the UK.

Out of Stock Items

In the unlikely event that an item you order is out of stock we will contact you immediately by email to let you know and offer you an alternative. If this is not acceptable a full refund will be issued.

Returns

If an item proves to be faulty or damaged please let us know and we will replace it. However If you decide to return your purchased items for other reasons we will accept returns within 14 days of delivery to you. We will refund the full amount of the costs of goods excluding your postage to return and our postage and carriage to dispatch.

Please note that sometimes we subsidise the postage rates out to you the full rate of posting out to you will be deducted,

Please return goods in original packaging and in the same condition you received them.

Recycling

We often use recycled packaging materials.

Privacy and Internet safety

We do not share your email address with a third party. We may from time to time let you know about special offers from bytheseaside.co.uk unless you wish to opt out.

We do not have access to your payment card details. Once you have paid through Paypal we receive a confirmation email upon which goods will be despatched.